We want you to love every item you purchase from the Cool Material Shop. We also understand once in a while that doesn’t happen. That’s why we’re happy to accept returns and exchanges sent back within 60 days of the order date.  Feel free to use any carrier you choose to ship the items back to us.  Just include a short note listing your order number and your intent to return or exchange the item(s).  If you would prefer to purchase a label from us to complete the return, simply click the link below to start a return and to download a shipping label. If you have any questions about a return or our policy, feel free to email us at [email protected].


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Please Note:

Cool Material Returns
7 W Cuthbert Blvd 
Haddon Township NJ 08107

Still have questions? Email us - [email protected]

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